At upsoe, we want you to enjoy your hands-free lifestyle without worry.
If your strap breaks or shows a quality issue within 30 days of delivery, we will provide one free replacement strap.

Eligibility

• Applies to straps included with your original purchase.

• The strap must have broken under normal use or have a manufacturing defect.

• Damage caused by misuse, accidents, or unauthorized modifications is not covered.

How to Request a Replacement

1. Contact Us at upsoe@gmail.com within 30 days of delivery.

2. Provide Your Order Number and photos of the damaged strap.

3. Our team will verify your claim and arrange a free replacement strap.

Notes

• Each order is eligible for one free replacement strap within the 30-day period.

• Replacement straps are shipped free of charge using standard delivery.

• This policy does not extend the warranty of the original order.