Guangzhou TICCTV (TICCTV.com) is committed to delivering a smooth and efficient purchasing experience for all customers. We have formulated clear, customer-oriented shipping terms for your reference. Please read the full shipping policy carefully below:

Order Processing

Orders will generally be processed within 1–3 business days upon payment confirmation. Processing times may be extended during promotional campaigns and peak order seasons.

Shipping Methods

We provide multiple shipping options for your selection:

• Standard Shipping: Estimated delivery within 8–12 business days
• Expedited Shipping: Faster transit, with an estimated delivery window of 5–8 business days Actual delivery lead times are subject to slight fluctuations based on your destination region.

Shipping Costs

Shipping costs are calculated according to your selected shipping method and delivery destination. Free shipping is available for shipments to regions including the United States. Free shipping offers also apply to orders meeting the minimum actual payment threshold during promotional periods.

Shipment Tracking

Once your goods are dispatched, you will receive a shipment confirmation email containing your tracking number. You may use this tracking number to check real-time parcel transit status and estimated delivery date.

Delivery Delay Disclaimer

We will strive to meet the estimated delivery timeline, yet logistics delays may occur due to force majeure events. Guangzhou TICCTV shall not be held liable for delivery delays caused by customs clearance, natural disasters or other external objective factors.

Delivery Address Guidelines

Please fill in a complete and accurate delivery address to avoid delivery failures. Any losses arising from incorrect address information provided by the buyer shall be borne solely by the buyer, and Guangzhou TICCTV accepts no liability therefor.

Order Modifications

No order information can be revised after submission. Please double-check all order details before completing payment.

Lost or Stolen Parcels

Guangzhou TICCTV shall not be liable for compensation if your parcel is lost or stolen. If you suspect loss or theft of your shipment, please contact the corresponding shipping carrier directly for resolution.

Shipments Returned Due to Logistics Issues

If your parcel is returned to our warehouse for logistics-related reasons, we will reach out to you to discuss reshipment arrangements. Additional shipping fees will apply for secondary delivery.

By placing any order through our TICCTV store, you acknowledge that you have read, understood and fully agreed to this Shipping Policy. Should you have further questions or require assistance, please feel free to contact our support team.

Thank you for choosing Guangzhou TICCTV!