1. Agreement Acceptance Statement

These Terms of Use constitute a legally binding agreement between you (an individual or an enterprise entity, hereinafter referred to as "you") and Guangzhou Dongtai Electronics Co., Ltd. (operating under TICCTV.com, hereinafter referred to as "we/us/the Company"). This agreement governs your access to and use of www.upsoe.com, our cross-border e-commerce independent website built on the Shoplazza platform, as well as all associated, linked, supporting media channels, mobile websites and mobile applications (collectively referred to as the "Website"). By accessing, browsing, registering, placing orders or using the Website’s services, you acknowledge that you have read, understood and agreed to abide by all these Terms of Use. If you do not agree to all terms, you are prohibited from using the Website and must cease all access immediately.

We may release supplementary terms and supporting documents from time to time, which shall be incorporated into this Agreement by reference. We reserve the right to revise these Terms of Use at any time for any reason at our sole discretion. Revisions shall be notified solely by updating the "Latest Revision Date" at the end of the document, and you waive the right to receive separate change notifications. Please review the current Terms each time you visit the Website to confirm applicable rules. Your continued use of the Website following the release of revisions shall constitute your acknowledgment and acceptance of all amended content.

This Website is a cross-border trade independent site targeting global markets, serving only overseas commercial clients and individual overseas purchasers. We do not conduct business or transaction activities targeting users located within Chinese Mainland. All product information and services displayed on the Website are applicable solely for distribution, procurement and use in legally permitted overseas regions. Dissemination, transactions or use of the Website’s services and products within Chinese Mainland are strictly prohibited. You explicitly acknowledge and agree that all transactions on the Website qualify as cross-border foreign trade transactions, subject to all applicable rules governing cross-border e-commerce and import/export trade.

Minors under the age of 18 (the applicable age of majority in their jurisdiction) are strictly forbidden to access or make any purchases via the Website. We do not provide any products or services to minors.

1. Intellectual Property

Unless otherwise specified in writing, all rights to the Website are exclusively owned by us. All website source code, databases, functional modules, software, webpage designs, audio and video materials, text, images, graphic assets (collectively "Website Content"), as well as trademarks, service marks and logos (collectively "Marks") displayed on the Website are owned, controlled or licensed to us, protected by the Copyright Law of the People’s Republic of China, Trademark Law, Anti-Unfair Competition Law, WIPO Copyright Treaty, International Copyright Conventions and relevant intellectual property laws of all countries and regions. Website Content and Marks are provided on an "as-is" basis solely for your personal review and overseas procurement reference. Without our prior written consent, you may not for any commercial purpose copy, repost, aggregate, republish, upload, publicly display, compile, translate, transmit, distribute, sell, license or otherwise exploit the Website, Website Content or Marks.

Eligible users are granted limited permission to access the Website, download or print browsable Website Content exclusively for personal non-commercial overseas procurement reference purposes. All rights not explicitly granted to you under the Website, Website Content and Marks are fully reserved by us. The intellectual property rights to the Shoplazza platform’s system architecture, underlying programs and official functional modules belong to Shoplazza Technology; we hold only legitimate rights to use such assets, and users shall not infringe upon them without authorization.

III. User Representations and Warranties

By using the Website, you make the following representations and warranties:

1. You possess full civil capacity, act as an overseas purchaser or legally operating overseas entity, and agree to comply with these Terms of Use and cross-border trade transaction rules;
2. You are not a minor under the age of majority in your jurisdiction and hold independent civil capacity to make purchases and enter into contracts;
3. You shall not access, crawl or perform bulk operations on the Website via automated non-human tools such as robots or scripts;
4. You shall not use the Website to engage in any illegal or unauthorized import/export, trade or purchasing agency activities;
5. Your use of the Website shall not violate import/export laws, regulations and trade control policies of China and your country/region of residence;
6. You warrant that all products purchased through the Website shall be used solely for your personal overseas use or legitimate resale overseas. You shall not circulate or resell such products within Chinese Mainland, nor engage in illegal activities including smuggling or irregular import/export.

If you submit false, inaccurate, outdated or incomplete information or conduct irregular purchasing and transaction activities, we reserve the right to suspend or terminate your account, cancel orders, freeze transactions and permanently bar your future access to and purchases from the Website.

1. Prohibited Conduct

You may only access and use the Website for its intended cross-border procurement purposes as provided by us. Without our specific written approval, you shall not use the Website for any commercial operation or irregular trade activities. As a Website user, you agree not to engage in the following acts:

1. Systematically crawl Website data and content to create compilations, databases or directories, or bulk scrape product information, pricing and inventory data for commercial misappropriation without our written consent;
2. Defraud us or other users, including stealing account passwords, sensitive transaction information, placing malicious orders or refusing payment in bad faith;
3. Bypass, disable or interfere with the Website’s security protection functions (including copy protection, access permission controls and cross-border transaction risk control mechanisms);
4. Publish content that defames, slanders or harms our reputation or that of the Website, including malicious negative reviews and rumor-mongering;
5. Use information obtained from the Website to harass or harm others or engage in malicious commercial competition;
6. Abuse customer service channels by submitting false complaints, improper reports, or fraudulent after-sales and refund applications;
7. Use the Website or purchase products in a manner that violates applicable laws, regulations and cross-border trade control policies;
8. Frame the Website, create external links or mirror websites without permission, and divert traffic for profit by misappropriating Website product information;
9. Upload or transmit (or attempt to upload/transmit) malicious programs such as viruses and trojans; send excessive spam messages or all-caps harassing text to disrupt normal user experience, or alter and damage Website operation, functionality and maintenance;
10. Operate the Website via automated programs, including scripts for mass registration, bulk ordering, batch comment/message posting, data crawlers and scraping tools;
11. Remove copyright statements, intellectual property notices or brand markings embedded in Website Content;
12. Impersonate other users or third parties, and steal usernames and transaction accounts belonging to others;
13. Upload or transmit silent data collection tools (transparent GIFs, 1×1 pixel trackers, web cookies, spyware, etc.) to illegally collect user and our business data;
14. Interfere with or damage the Website and supporting networks/servers, causing system overload, website outages or disruptions to normal cross-border trade operations;
15. Harass, intimidate or threaten our customer service and operational staff;
16. Bypass Website access restrictions, geographic permission controls and transaction risk control limits;
17. Copy or adapt Website program code (Flash, PHP, HTML, JavaScript, etc.) and underlying functional code of the Shoplazza platform;
18. Decompile, disassemble or reverse-engineer Website software except where explicitly permitted by law;
19. Develop or distribute crawlers, scrapers, cheating tools, offline readers or other automated access programs, and run unauthorized scripts and software, excluding standard search engines and regular browser access;
20. Use purchasing agency tools, bulk order scripts to place malicious orders, brush sales or hoard products on the Website;
21. Collect user accounts and email addresses without permission to send mass unsolicited emails; register bulk accounts using automated programs or false information;
22. Use the Website to compete against us, or leverage Website products and content for profitable operations and irregular cross-border trade;
23. Post advertisements, sell goods/services or divert traffic to third-party platforms on the Website;
24. Sell or transfer your account credentials and transaction access rights;
25. Use products purchased via the Website to engage in smuggling, tax evasion, irregular import/export or circumvention of trade sanctions in violation of cross-border trade rules;
26. Illegally exploit platform promotions, place fake orders or submit fraudulent returns/exchanges to disrupt the Website’s normal foreign trade transaction order.
27. User-Generated Content

The Website does not open user submission channels by default. We may provide channels for you to create, submit, publish and disseminate text, images, audio and video, comments, suggestions, personal profile materials and other content (collectively "User Content"). Your published User Content may be viewed by other overseas users and third-party websites, and all content processing shall comply with the Website’s Privacy Policy and cross-border data handling rules. By publishing User Content, you warrant the following:

1. Creation, dissemination, display, download and reproduction of such content shall not infringe any third-party intellectual property rights (copyright, patent, trademark, trade secret, moral rights of authors, etc.);
2. You are the original owner of the content or hold complete authorization permitting us and other users to use the content under these Terms and Website rules;
3. All identifiable natural persons appearing in the content have provided written consent for you to use their portraits and names;
4. The content contains no false or misleading information that may mislead overseas purchasers;
5. It excludes unauthorized advertisements, pyramid schemes, chain emails and mass unsolicited promotional content;
6. It contains no obscene, violent, insulting, defamatory, harassing, vulgar or otherwise inappropriate content as determined by us;
7. It shall not mock, threaten or verbally abuse any natural person;
8. It shall not threaten others or incite violence through content;
9. It shall not violate any applicable laws, regulations and cross-border network governance rules;
10. It shall not infringe third-party privacy or portrait rights;
11. It excludes child pornography and content harmful to minors’ physical and mental health;
12. It contains no discriminatory remarks based on race, nationality, gender, sexual orientation or disability;
13. The content and attached links shall not violate these Terms, applicable laws and foreign trade operation rules.

If you violate the above provisions when using the Website, we reserve the right to terminate your Website access privileges, delete infringing User Content and cancel all unfulfilled orders.

1. License Agreement for User-Generated Content

You and we agree that we may retrieve, store and process all information, personal data, transaction data and cross-border procurement records you submit in accordance with the Privacy Policy, cross-border data compliance rules and your designated privacy settings. By submitting Website optimization suggestions and feedback to us, you grant us the free, unrestricted right to use and distribute such feedback without compensation.

We do not claim ownership of your original User Content, and you retain all full intellectual property rights therein. You shall bear all liability for statements and overseas legal risks arising from User Content published by you, and agree to indemnify and hold us harmless from all related legal liabilities. You shall not file lawsuits or claims against us arising out of User Content.

VII. Ownership of Submitted Materials

You confirm and agree that all inquiries, comments, creative ideas, feedback and suggestions you submit to us (collectively "Submitted Materials") shall be deemed non-confidential, with all intellectual property rights exclusively vested in us. We hold an unlimited, free, attribution-free right to use such materials for any lawful commercial or non-commercial purposes, including Website foreign trade operations, product optimization and overseas promotion. You voluntarily waive all moral rights in such Submitted Materials and warrant that all submitted content is original or that you hold full submission authorization. You shall not hold us liable or claim compensation for alleged intellectual property infringement or misappropriation of Submitted Materials thereafter.

VIII. Website Operation and Administration

We reserve the following rights (without any mandatory obligation to exercise them):

1. Monitor the Website to verify user compliance with these Terms and cross-border transaction rules;
2. Take legal action against users engaging in illegal or irregular conduct, including reporting to law enforcement authorities and cross-border regulatory agencies;
3. Restrict or delete all or part of User Content posted by you at our sole discretion;
4. Delete files and content that consume excessive server resources and impede system operation without prior notice and without liability for compensation;
5. Implement various operational measures to protect our assets and ensure normal cross-border trade operations on the Website;
6. Intercept abnormal transactions, malicious orders and irregular cross-border procurement, freeze orders and block accounts via the Shoplazza platform risk control system to safeguard platform and transaction security;
7. Adjust product pricing, shipping fees, inventory, shipping rules and after-sales policies at any time in accordance with overseas market rules, import/export policies and platform regulations.
8. Privacy Policy

We attach great importance to data privacy and information security, and strictly comply with the Personal Information Protection Law of the People’s Republic of China, GDPR (General Data Protection Regulation of the European Union) and cross-border data compliance laws worldwide. Your use of the Website constitutes acceptance of the publicly posted Website Privacy Policy, which forms an integral part of this Agreement. If personal information laws in your region conflict with the laws of our place of business, your continued access to the Website and completion of cross-border transactions shall constitute your voluntary consent to transmit your personal and transaction data to storage locations compliant with our jurisdiction and the Shoplazza platform, and your consent for us and Shoplazza Technology to store, process and transmit such data to fulfill cross-border transaction requirements.

1. Agreement Term and Account Termination

These Terms remain effective while you access the Website, hold a Website account or have outstanding pending transactions. Without limiting the effect of other clauses, we reserve the absolute right to deny any person access to the Website (including IP blocking and overseas geographic access restrictions) without prior notice or liability, for reasons including but not limited to violations of your representations, warranties, applicable laws or cross-border trade rules. We may terminate your Website access rights, delete all User Content posted by you, cancel unfulfilled orders and freeze transaction funds without advance warning at any time.

After account suspension or cancellation, you may not re-register an account under your real name, a false identity or a third party’s name (even when acting on behalf of a third party). In addition to account suspension, we reserve all remedies including civil litigation, criminal liability pursuit and injunction applications.

1. Website Modifications and Service Interruptions

We reserve the right to modify or delete Website content, product information and foreign trade transaction rules at any time without prior notice, with no obligation to continuously update Website information. We may shut down or reduce all or partial Website functionality and adjust the scope of foreign trade services at any time, and shall not be liable for compensation to you or third parties arising from website revisions, price adjustments, service suspension or permanent shutdown, or rule changes.

We do not guarantee uninterrupted Website operation year-round. Hardware failures, software maintenance, system issues, Shoplazza platform upgrades and cross-border network fluctuations may cause access interruptions, delays, errors and transaction failures. We may suspend, revise or take the Website offline at any time without liability for losses or inconveniences incurred due to website downtime or network anomalies. Nothing in these Terms imposes an obligation on us to continuously operate or maintain the Website, nor to provide ongoing bug fixes or version updates.

XII. Governing Law

The formation, validity, interpretation, performance and dispute resolution of these Terms shall be governed by the laws of Chinese Mainland (excluding the laws of Hong Kong, Macao and Taiwan). All disputes arising from this Agreement shall be governed and interpreted exclusively under Chinese Mainland law.

XIII. Dispute Resolution

(1) Informal Negotiation

To reduce dispute resolution costs and accelerate resolution, all disputes and claims arising from these Terms (hereinafter "Disputes") shall first undergo a minimum 30-day informal negotiation period, calculated from the date one party delivers written notice to the other. Arbitration may only be initiated if negotiation fails. This clause shall not apply to exceptions specified below.

(2) Binding Arbitration

All disputes arising out of or in connection with this Agreement (including disputes concerning contract validity, existence and termination) shall be submitted to the International Commercial Arbitration Court of the European Arbitration Tribunal (146 Avenue Louise, Brussels, Belgium) for a final award rendered in accordance with the Court’s arbitration rules, which are deemed an integral part of this clause. The arbitral tribunal shall consist of one arbitrator; the seat of arbitration shall be Brussels, Belgium; arbitration languages shall be English and Chinese; the substantive law governing the contract shall be the laws of the People’s Republic of China.

(3) Arbitration Limitations

The parties agree that arbitration shall only resolve separate individual disputes, and to the fullest extent permitted by applicable law:

1. Multiple separate disputes may not be consolidated into a single arbitration proceeding;
2. Neither party shall initiate arbitration via class action mechanisms;
3. Neither party may file arbitration claims on behalf of the general public or any third party.

(4) Exceptions to Negotiation and Arbitration

The following disputes shall bypass negotiation and arbitration procedures and be resolved directly through litigation in people’s courts with jurisdiction at our place of business:

1. Disputes concerning intellectual property right confirmation, enforcement and validity;
2. Disputes involving theft, piracy, privacy infringement or unauthorized use;
3. Claims seeking injunctive relief.

If this arbitration exception clause is deemed invalid or unenforceable, the corresponding disputes shall be heard by the people’s court with jurisdiction in Tianhe District, Guangzhou City (our registered address), and both parties submit to the exclusive jurisdiction of such court.

XIV. Information Errata

Product specifications, text, pricing, shipping fees, inventory, product descriptions, cross-border logistics information and other Website content may contain errors, omissions or delayed updates. We reserve the right to correct and update Website information at any time without prior notice and shall not be liable for transaction compensation arising from temporary inaccuracies in published information.

1. Disclaimer of Warranties

The Website provides cross-border foreign trade services on an "as-is" and "as-available" basis. You assume all risks arising from your access to the Website, use of its services and overseas procurement activities. To the fullest extent permitted by law, we disclaim all express and implied warranties, including merchantability, fitness for a particular purpose and non-infringement implied warranties. We do not warrant the completeness or accuracy of Website content or third-party linked websites, and shall not be liable for:

1. Errors, omissions or delayed updates of Website content and information;
2. Personal injury or property damage arising from Website access or cross-border transactions;
3. Unauthorized intrusion into servers, personal information or financial data (excluding incidents within the scope of Shoplazza’s compliant security protection);
4. Transaction failures and logistics delays caused by Website transmission interruptions, service outages or cross-border network anomalies;
5. Losses incurred from viruses, trojans or malicious links disseminated by third parties via the Website;
6. Indirect losses of any kind arising from use of Website content or purchased products;
7. Transaction termination, returned shipments, detained goods or capital losses caused by import/export controls, tariff policies, customs inspections or trade sanctions in your country/region;
8. Temporary service interruptions and transaction anomalies resulting from Shoplazza platform maintenance, upgrades or malfunctions.

We provide no warranties for third-party goods, services and cross-border logistics channels featured or sold via the Website, and shall not intervene in or supervise transactions between you and third-party merchants or logistics service providers. You shall exercise independent judgment and prudent decision-making when conducting overseas procurement and cross-border transactions.

XVI. Limitation of Liability

Under no circumstances shall we, our directors, employees or agents be liable to you or any third party for any direct, indirect, consequential, punitive, special or incidental damages, including lost profits, lost revenue, data loss, cross-border transaction losses and logistics damages, even if we have been advised of the possibility of such damages in advance. This liability limitation clause shall also apply to Shoplazza Technology, which shall bear no joint and several liability for user transactions or operational disputes arising from the Website.

XVII. Indemnification Obligation

You agree to defend, indemnify and hold us (including our subsidiaries, partners, executives, agents, employees and Shoplazza Technology) harmless from all losses: all compensation, litigation costs and attorney fees arising from third-party claims based on the following shall be borne solely by you:

1. Your access to the Website and cross-border procurement transactions conducted by you;
2. Any breach of these Terms of Service or cross-border trade rules by you;
3. Any violation of your representations and warranties under these Terms;
4. Any infringement of third-party rights (including intellectual property and trade rights) committed by you;
5. Any malicious harm or irregular trade activities you conduct against other users or third parties via the Website.

We reserve the right to independently control all litigation defense proceedings, with all related costs to be borne by you, and you shall fully cooperate with us to resolve third-party claims. We will provide reasonable notice to you upon becoming aware of relevant litigation.

XVIII. User Data

We retain your Website operation logs, usage records, cross-border transaction data and logistics information for Website operation and maintenance, order fulfillment and after-sales support. We and Shoplazza Technology will back up data in compliance with applicable regulations periodically, but you shall bear ultimate responsibility for all uploaded materials, transaction data and operation records. We shall not be liable for data loss or damage caused by user operational errors, self-initiated data leaks or overseas network issues, and you waive all rights to file lawsuits against us or Shoplazza Technology in relation thereto.

XIX. Electronic Communications, Transactions and Electronic Signatures

Website browsing, email correspondence, online form submission, online order placement and payment transactions constitute electronic communications. You consent to receive electronic notifications and acknowledge that emails, Website-posted agreements, notices and order vouchers satisfy statutory written form requirements. You recognize the legal validity of electronic signatures, online contracts, electronic orders, electronic cross-border transaction records and electronic logistics documents; you consent to electronic delivery of notifications, policy updates, transaction vouchers and after-sales communications via the Website. You waive all rights under local laws requiring physical original documents, handwritten signatures, paper vouchers or offline payment methods, and acknowledge the legal validity of cross-border electronic transactions.

1. General Miscellaneous Provisions
2. Entire Agreement: These Terms, together with publicly posted Website operational policies, cross-border transaction rules, after-sales policies and Shoplazza platform compliance rules, constitute the entire agreement between both parties, superseding all prior oral and written communications.
3. Waiver of Rights: Our failure to exercise or enforce any right under these Terms shall not constitute a permanent waiver of such right.
4. Severability and Maximum Effect: These Terms shall take full effect to the maximum extent permitted by applicable law.
5. Assignment of Rights: We may assign all or part of our contractual rights, obligations and foreign trade performance responsibilities at any time.
6. Force Majeure: We shall not be liable for delays or losses caused by events beyond our reasonable control, including international geopolitical situations, trade controls, customs policies, natural disasters, logistics suspensions and Shoplazza platform malfunctions.
7. Separability: If any clause of these Terms is deemed unlawful, invalid or unenforceable, such clause shall be severed independently, and all remaining clauses shall remain in full force and effect.
8. No Joint Venture Relationship: These Terms, Website access and transactions shall not create any joint venture, partnership, employment, agency or affiliation relationship between the parties.
9. Rule of Interpretation: No unfavorable interpretation against us shall be applied merely on the grounds that these Terms were drafted by us.
10. Waiver of Formal Defenses: You waive all defenses based on the electronic format of this Agreement or the absence of handwritten signatures of both parties.

XXI. Contact Information

For complaints, inquiries regarding Website usage, cross-border transactions or foreign trade orders, please contact us via:

Email: sales@ticctv.com 

Postal Code: 510520

Address: 3rd Floor, Building A3, Longshan Industrial Park, No. 260 Yinglong Road, Tianhe District, Guangzhou City, Guangdong Province, China

 Company: Guangzhou Dongtai Electronics Co., Ltd.

Latest Revision Date: July 7, 2026